When commanders write their own correspondence, their voice comes through. This voice is our certificate of authenticity. But as I gained experience, I realized they wanted that section of the operations order to reflect their voice. At the time, I didn’t understand it-thinking it was one more staff drill I could handle for them. Over the years, I have worked under multiple commanders while in staff positions, and the best ones never let me draft their intent for operations orders. The process of framing an email, capturing important points and discarding nonessential elements helps us gain more clarity. This point is underscored by author Stephen King, who has said writing is “refined thinking.” In our minds, our thoughts are clear, but real clarity doesn’t come until those thoughts are solidified in writing. Dwight Eisenhower wrote himself letters to help work through risks, opportunities and necessities of operations.īoth Marcus and Eisenhower used writing to achieve clarity of thought. In the week leading up to the D-Day landings, Gen. Marcus Aurelius, who served as Roman emperor for almost two decades, wrote his Meditations to work through daily leadership challenges, wars and a pandemic. Throughout history, leaders who found themselves in tough situations sat alone with their thoughts and worked through them using pen and paper. One of the best ways to work through a problem is to write it down. I witnessed many of these benefits firsthand as I watched him communicate with senior military leaders, senior civilian leaders and his own commanders. As I reflected on his guidance, I realized there are benefits to communications ownership. Recently, I worked for a senior Army leader who encouraged his subordinate commanders to own their communications-meaning, write their own emails. No matter the type, they are the “easy button” for the commander because all they have to do is hit “send.” Ghost notes can be weekly or monthly sitreps, updates on an ongoing situation or emails asking for additional resources.
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